This is an issue exclusive to the Legacy version where if in your list there are Owners with more than one property, it will only move the first property out to the ‘Mailled Letter 1’ status and leave the rest in ‘Prospect’. The workaround is to manually move the leftover records to ‘Mailed Letter 1’.
Kentucky County Data Indexing Challenges
We are currently experiencing data indexing issues affecting several counties in Kentucky. These issues stem from inconsistencies in how land use codes are categorized by our data service provider. As a result, certain counties may return zero or limited records when using standard search filters within the Investment Dominator system. Here is how you can do that.
Affected Counties
The following Kentucky counties are known to be impacted by this issue:
Adair
Allen
Anderson
Ballard
Barren
Bath
Bell
Boyd
Breathitt
Butler
Caldwell
Carlisle
Casey
Clark
Crittenden
Cumberland
Daviess
Edmonson
Estill
Fulton
Gallatin
Grant
Grayson
Hancock
Hardin
Harrison
Hart
Hickman
Hopkins
Jackson
Knott
Knox
Larue
Laurel
Lawrence
Lee
Letcher
Lewis
Livingston
Lyon
McCracken
McCreary
McLean
Madison
Magoffin
Meade
Menifee
Mercer
Monroe
Montgomery
Morgan
Ohio
Owen
Owsley
Pendleton
Perry
Pike
Powell
Pulaski
Robertson
Rockcastle
Rowan
Shelby
Todd
Trigg
Trimble
Washington
Whitley
Wolfe
Woodford
We have reported this indexing issue to our data service provider and are awaiting a resolution. At this time, we do not have an estimated timeline for when the issue will be fully resolved. We will update this post as soon as more information becomes available.
To view updates made to the Investment Dominator system please reference our change log.