To create your own version of the neutral letter template, follow the instructions below.
Step 1: Navigate to ‘Settings> Campaigns> TEMPLATES’ and click the ‘ADD TEMPLATE’ option:

Step 2: Set your initial configurations:
- Give your custom template a name like “My Custom Neutral Letter” under the ‘Title’ field.
- Under the ‘To’ field, select the ‘Owner – Land Only’ option.
- Under ‘File Type’ select the ‘PDF’ option.
- Under ‘Layout’, select the ‘Portrait’ option.
- Under ‘Content’ area, click the ‘Edit source’ icon on the document editor then copy/paste the content below into the ‘Edit Source’ window and click the ‘Save’ option to save the changes:
<div style="width: 94%; margin: 0px auto; font-size:14px; font-family:Arial;">
<br /><br /><div style="text-align: right;">[current-date]</div><br /><br /><br /><br />
<div>[all-owners]<br />
[owner-address] [owner-address2]<br />
[owner-city] [owner-state], [owner-zip]
</div>
<br />
<div>RE: Property (APN) [property-apn] and any others you may own.</div>
<br /><br />
<div>[letter-greeting]
I am writing to you because public records show you as the owner of property in [property-county] County, [property-state].
I am very interested in purchasing this property from you.<br /><br />
If you are considering selling your property, I can offer you a fast, trouble-free sale, as well as a fair price and immediate cash. If you decided to sell to us, we will cover 100% of the closing fees associated with the sale.<br /><br />
We are a private Real Estate Investment company looking to buy vacant land lots and acreage in your area for long term investment purposes. We have many highly satisfied clients who were happy to have cash rather than the burden of property ownership. Many of these owners had plans for their property when they initially purchased it, however with time their plans changed.<br /><br />
If you would like to receive cash in exchange for your property, please call us at [my-company-phone].<br /><br />
If you prefer to contact us through our website, please visit [my-company-site] and submit an offer request by clicking on the "Sell Your Land" tab. <br /><br />
Looking forward to hearing from you.</div>
<div>Sincerely,</div><br /><br />
[my-signature]
<br />
<div>
[my-firstname] [my-lastname] <br />
<b>[my-company-name]</b><br />
[my-company-phone]<br />
[my-company-site]
</div><br />
<div>PS: We are available Monday to Friday from 9am to 5pm (Eastern Standard Time).</div><br />
<div>[my-agency-disclosure]</div><br /><br />
<div style="text-align: right;">([owner-id])</div>
</div>
Step 3: Now that you have this document base, you can make your adjustments to the template using the document editor.
Step 4: Make your final configurations:
- Click the ‘CONFIRM’ button to save the custom template.
- Under ‘Allow Generate Envelope/Label’ select the ‘NO’ option.
- For ‘Allow Bulk Update’ select ‘YES’.
- Select ‘YES’ under ‘Allow Export Data’.
- Select ‘NO’ for ‘Per Each Property’.
