Summary:
Add a clear list of required VOIP features in the training material and recommendations to guide users who choose a phone service outside the two recommended providers.
Problem:
Users who select alternative VOIP providers often run into limitations because they are unaware of critical features needed for a successful real estate business workflow.
Proposed Solution:
Document and surface a standardized checklist of required VOIP capabilities that any alternative provider should support before being used with Investment Dominator workflows.
Recommended Required Features:
• Mobile app to route virtual numbers to personal phones or call centers
• Number porting to retain the business phone number long-term
• Reliable customer support with access to live agents
• Automated call transcripts
• Multi-party calling for training or joint conversations
• SMS/texting capability
• Automated call responses or IVR
Value:
Helps users make informed decisions, avoids setup issues, and reduces support friction when non-recommended VOIP providers are used.