How to Create Custom Documents/Letters

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Follow these steps to create and manage your own custom letter templates.

1. Access the Templates Section

  • From your Home Page, hover over Settings in the top-right corner.
  • Click Templates.
  • You will be taken to the Templates for Record page, where all existing custom documents are listed.

2. Add a New Template

  • Click Add Template in the top-right corner.
  • Enter a Title for your document, such as Custom Neutral Letter.

3. Define Template Details

  • To: Select the target audience (commonly Owner or Lien Only).
  • File Type: Choose between PDF or DOC format.
    • Recommendation: Use PDF for printing or DOC for editing.
  • Layout: Select Portrait, which is standard for letters.

4. Add Content

  • In the Content field, write or paste your letter text.
  • You can:
    • Adjust wording and formatting.
    • Insert images or your company logo.

5. Configure Optional Settings

  • Allow Generate Envelope Label:
    • Choose Yes to enable label generation.
    • Then select Standard or Large envelope size.
  • Allow Bulk Update:
    • Choose Yes if the purpose is to allow bulk updating of the records after generating the documents for it.
  • Allow Export Data:
    • Choose Yes to make the document exportable.
  • Per Each Property:
    • Enable this if you want to generate the letter for each property in your system.

6. Save and Use the Template

  • Once all settings are complete, click Add Template.
  • Your new template will now appear in the list.
  • You can use it in:
    • Mail campaigns
    • Document generation within the system

Notes

  • Review your letter’s formatting before finalizing.
  • Test with one record before using it for bulk mailing.
  • Use PDF for consistent printing results.

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